Ask questions clients can answer Interesting Concepts LLC ยท Gather A good onboarding question reduces the number of interpretations the client has to choose between. It gives the answer a purpose, a format and a next use. [ ] Each question supports a real decision. [ ] The answer format is clear. [ ] A person is responsible. [ ] The deadline is connected to the project. [ ] The client can report a missing input honestly. Working notes: Prepared as a blank checklist. Your checked items and working notes stay with your copy.