A little help with Gather.
Start with the question in front of you. Find the steps for using the product, keeping your work and managing your account.
Three places to begin.
Find an answer.
10 answers
Do my clients need accounts?
No. You create a link from a saved request and send it to the client. Anyone with that link can see the shared snapshot, so send it only to the intended people.
Can a client send more than one response?
Yes. A link supports up to 20 submissions and expires after 30 days. The client can return with missing answers; you review and apply the submitted content.
Where should the client put files?
Use the storage you already control and ask for an appropriate sharing link. Check that the intended team can open it and that the files may be used for the project.
Why can I not mark the room complete?
Review required inputs, set the approver and target date, complete kickoff checks, and resolve blocked milestones or invalid required links. Received answers alone do not satisfy readiness.
How do I try the free tool?
Open the free tool and enter your own details. You can edit it, download it as a document or text, and optionally keep a device copy for seven days.
How do I save my work to an account?
Choose Keep draft & go to my account. Request access and verify your email. Once signed in, check the account email shown and choose to save the draft there. For a different device, download a draft file and load it there.
Where is my access email?
Requests are checked hourly, with delivery subject to mailbox availability. Check spam and look for a message identifying Interesting Concepts LLC from info@newrenaissanceartadvisory.com, our shared assisted-access mailbox. If you need help, contact that mailbox with your request reference. Never forward a private access link.
How do I recover my password?
Use the password-recovery option on the account access screen. A private verification link lets you choose your own password. We never ask you to send your password by email.
How can I export or delete my data?
Use the workspace’s register and record downloads for exports. Archiving moves a record out of your active list and is reversible; it is not account deletion. Contact support for a deletion request.
Where do I manage billing?
Sign in and open Account & billing. It contains the subscription checkout and the billing portal for an existing subscription. Review the amount and recurring terms before paying.