01

Name the deliverable and its boundary

“A new website” leaves several interpretations open. A baseline becomes more useful when it names the pages or templates, the expected functionality and the handoff. Refer to the signed scope where it exists; the workspace record should reflect it.

  • List the deliverables and quantities.
  • Describe the included review process.
  • Name the agreed handoff.
02

Make client responsibilities visible

A delivery date may depend on copy, images, access or consolidated feedback. State who provides each item and how a delay will be discussed. Avoid turning an assumption about client readiness into an unspoken promise from your team.

03

Write exclusions as useful boundaries

An exclusion should clarify a likely question. For a small website, that might be new pages beyond the listed set, ongoing hosting, copywriting or post-launch support. Use the actual agreement rather than adding a generic block of exclusions the client has never seen.

04

Keep the baseline stable

When new work arrives, record it as a separate change. Rewriting the original description to include every addition makes it harder to see what happened. Export a brief for the project folder and keep the formal contract in its normal place.

TAKE IT INTO YOUR NEXT REVIEW

A working checklist

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Published by Interesting Concepts LLC