A little help with HeadsUp.
Start with the question in front of you. Find the steps for using the product, keeping your work and managing your account.
Three places to begin.
Find an answer.
10 answers
Which date should I enter?
Enter the next renewal date from the vendor’s current terms, then the required cancellation notice in calendar days. Check any cutoff time or special notice method directly with the vendor.
How does CSV import work?
Use title, client, amount, cycle, due, notice, owner and status columns. Dates use YYYY-MM-DD and cycle is monthly or annual. Preview the import before confirming; import up to 200 rows per file.
Does the calendar stay updated?
No. A calendar download is a snapshot. Re-export after changing a date and choose alerts in your calendar app. Check how that app handles repeated imports.
When should I complete a decision?
After the vendor has confirmed the actual outcome. Keep hypothetical reductions and cancellations in the saved plan until you know the new amount and next renewal date.
How do I try the free tool?
Open the free tool and enter your own details. You can edit it, download it as a document or text, and optionally keep a device copy for seven days.
How do I save my work to an account?
Choose Keep draft & go to my account. Request access and verify your email. Once signed in, check the account email shown and choose to save the draft there. For a different device, download a draft file and load it there.
Where is my access email?
Requests are checked hourly, with delivery subject to mailbox availability. Check spam and look for a message identifying Interesting Concepts LLC from info@newrenaissanceartadvisory.com, our shared assisted-access mailbox. If you need help, contact that mailbox with your request reference. Never forward a private access link.
How do I recover my password?
Use the password-recovery option on the account access screen. A private verification link lets you choose your own password. We never ask you to send your password by email.
How can I export or delete my data?
Use the workspace’s register and record downloads for exports. Archiving moves a record out of your active list and is reversible; it is not account deletion. Contact support for a deletion request.
Where do I manage billing?
Sign in and open Account & billing. It contains the subscription checkout and the billing portal for an existing subscription. Review the amount and recurring terms before paying.